30-day cancellation window
Attendees are eligible for a refund if they cancel their registration no less than 30 days prior to the event.
For example, if the conference was held on April 30, a refund request must be received prior to April 1.
Conference registration
A clear guide to refund eligibility, registration transfers, and how to get in touch with our conference team.
What to know
Please review these timing and fee details before submitting a refund request.
Attendees are eligible for a refund if they cancel their registration no less than 30 days prior to the event.
For example, if the conference was held on April 30, a refund request must be received prior to April 1.
Attendees are eligible for a full refund less any transaction fees issued by the hosting platform (Usually Whova) and/or our credit card processor (Usually Stripe). Fees generally are less than 5% of the entire transaction.
Your options
In lieu of a refund, attendees may transfer their registration to another individual. The request for a transfer must be submitted in writing before the refund cut-off date.
Please submit all transfer requests to Conferences@SeniaInternational.org
Email transfer requestRequest your refund via email to: Conferences@SeniaInternational.org Please include the attendee's name, registration details, and the reason for the refund request.
The refund policy does not include unfortunate circumstances such as not receiving a country entry visa, missing a flight, or hotel difficulties.
Email refund request