Refund FAQs
SENIA Conference Registration Refund Process
We understand that many members of our community need to adjust their plans. The information below outlines how refunds will be processed and what you can expect during the timeline.
Refunds will begin processing after March 29, when additional organizational funds become available.
Our goal is to begin issuing the first round of refunds in early April.
Any remaining refunds will be processed no later than April 10.
We appreciate your patience while we coordinate refunds for our global community.
Once your refund has been processed, you will receive an automated confirmation email from our payment platform confirming that the refund has been issued.
After the refund confirmation email is sent, it may take several additional business days for the funds to appear in your account depending on your bank or credit card provider.
Refund processing is tied to the availability of additional organizational funds. Beginning refunds after March 29 allows us to process refunds responsibly and ensure all requests are handled correctly.
If your selected pathway (Pathfinder, Wayfarer, or Trailblazer) includes a Masterclass option, registration must be completed by March 18, 2026 to secure your place. After this date, participation in a Masterclass may no longer be available. No refunds will be issued if this deadline is missed.
If you have not received your refund confirmation by April 15, please contact our team so we can review your order.
We sincerely appreciate your understanding as we work through this process carefully and responsibly. Our goal is to ensure that every request is handled accurately while maintaining the financial stability needed to support our global community.